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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bpay Kms

April 19, 2024

5  out of  5
rating by Bpay Kms
"I have been with Liz Heath for years for everything from Home Owners, to Auto, to Renters insurances. I have had great service and today was no exception. Jenn Tanloet is amazing! She covers all the bases and really takes the time to provide exceptional information to help you appreciate your options. ** Liz Heath I commend you for leading such a great team. My sincere compliments to both Jenn and Jonathan for their professional, caring and helpful manners. (They both have great senses of humor too!) Thanks as always!"
We responded:
" Jenn is the absolute best!!! We appreciate your continued business with your home and auto insurance!"
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Robert French

April 10, 2024

5  out of  5
rating by Robert French
"Jenn is the best insurance agent I've worked with - professional, thorough, honest and goes above and beyond to consult her clients while providing them with the best policies that fit their needs. Highly recommend!"
We responded:
"Robert, thank you! We love seeing reviews like this. Jenn always puts our customers first and we are glad she was able to assist you with your insurance needs. Feel free to contact us anytime. - Liz Heath - State Farm Insurance Agent, Cumming, GA"
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Brian

March 28, 2024

5  out of  5
rating by Brian
"My lender recommended me Liz Heath for home insurance, and I am so glad they did. Not only did they have the best rates after shopping around, but Jenn was quick to respond and incredibly attentive to my needs. The in-depth discussions we had made me feel more confident in knowing what I was purchasing, what it entailed, and not once did I feel as though I was being upsold to. Purchasing a home is nothing short of an arduous task, but Jenn took all the hassle and work out of the home insurance part of it. I absolutely cannot recommend them enough and will be referring them to my friends and family"
We responded:
"Brian, thank you for sharing your experience with us! We are thankful that your lender recommended Liz Heath State Farm for your home insurance needs. Jenn's prompt responses and attentive approach truly set us apart, and it's rewarding to know you were well informed throughout the process. Our thorough discussions are aimed to empower you with a clear understanding of your policy without any pressure to upsell. We understand the complexities of home purchasing, and we are happy to have alleviated some of that burden by streamlining the insurance aspect for you. Your recommendation means a great deal, and we look forward to assisting your friends and family as well. - Liz Heath - State Farm Insurance Agent, Cumming, GA"
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Zulma Martinez

October 11, 2023

5  out of  5
rating by Zulma Martinez
"I was stressed out trying to find a new insurance office and I am so happy I reached out to this office. Jonathan Hernandez was the person I spoke to and he treated me so well. He was extremely patient with me and took my phone calls (many phone calls) Explained everything in details so many times. I learned from him so many things I had no idea I needed to know. After back and forth communication with my old insurance company and looking at my old policy I knew I had made the right decision to move insurance company. Thank you Jonathan for being so kind, knowledgeable and helpful."
We responded:
"Thank you, Zulma, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Cheryl Allen

August 31, 2023

1  out of  5
rating by Cheryl Allen
"The member of her office staff I spoke with today was extremely rude and had no compassion whatsoever. We have several vehicles and a home insured with this agency. My son was in a three car pile up that another driver was at fault. He called State Farm to report the accident and give them the police report number, and got a claim number. The next day I called the office to get a quote on a replacement vehicle so we would have some numbers to work with if the adjuster totaled the car, and was told by the woman who answered the phone that "you should not have called us to begin with if it was the other person's fault" and "why are you asking for a quote on a replacement vehicle before you hear from the adjuster?""
We responded:
"Cheryl, thank you for speaking with me about your experience. After reviewing the call I could completely understand how you would think we were telling you that we couldn't help. Except what we were trying to say was if it wasn't your fault ypu should file a claim through the other drivers insurance so you wouldn't have to pay for a rental car or wait for your deductible back. I appreciate your business and would never want you to feel like we weren't compassionate or didn't have your best interest in mind! Please call me if you still have questions. "
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Ji Chul Kim

August 21, 2023

5  out of  5
rating by Ji Chul Kim
"Liz Heath is very proactive in explaining my insurance needs. She makes sure that I receive all my eligible discounts as well. Top notch service."
We responded:
"Thank you so much Ji! We appreciate you and are honored to be trusted with your home and auto insurance needs. "
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Jennifer Prioleau

August 7, 2023

5  out of  5
rating by Jennifer Prioleau
"Thank you so much! I was treated with the upmost respect, and felt that I was heard as well as understood. They went above and beyond for me and this is where I will stay!"
We responded:
"Thank you so much! I'm so glad we could help you with your auto insurance!"
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jennifer long

October 3, 2022

5  out of  5
rating by jennifer long
"Liz is by far the Best of the Best! Her and her team are always looking out to save you more money! Thank you for always taking care of us!!!!"
We responded:
"Thank you Jenn! We are so happy to be your insurance agency!"
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Leashless Atlanta

June 6, 2022

5  out of  5
rating by Leashless Atlanta
"Liz and staff are the best. Happy to be back as their customer. Great local business with professional amd personal feel to it. Go Liz!!!"
We responded:
"Thanks Jimmy! We’re excited to have you back!"
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Joshua Woods

October 23, 2021

5  out of  5
rating by Joshua Woods
"Great office with staff that communicates well"
We responded:
"Thank you so much Joshua! We are so happy to hear such great feedback!"
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Li Lu

October 15, 2021

5  out of  5
rating by Li Lu
"I am customer of State Farm Insurance for many years. I highly recommend Liz heath as State Farm Insurance Agent because she is very professional. She helps us to lower insurance premium by providing options of installing device in cars, take trainings and giving us options of combining auto insurance and home insurance."
We responded:
"Thank you so much! We are grateful for the opportunity to protect you with both home insurance and car insurance!"
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Michael Donaugh

July 23, 2021

5  out of  5
rating by Michael Donaugh
"We recently have had damage to our home and then damage to our new vehicle. Our agent Jen helped us step by step thru everything from suggesting companies to work with to helping set up my car rental! Thank you so much!!"
We responded:
"Thank you so much Michael. We are honored to have been able to help you with your home and car insurance and through these repairs."
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Sierra Jaime

May 7, 2021

5  out of  5
rating by Sierra Jaime
"Elizabeth and her team pour their hearts into helping their customers! If you're looking for auto, home, business or life insurance, this is the team to call!"
We responded:
"Thank you so much for your confidence in our agency. We are proud to help everyone we can with their insurance needs!"
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Phyllis King

May 7, 2021

1  out of  5
rating by Phyllis King
"No pizza for Liz! Rates and deductibles are high. Claims are not represented truthfully. Never,never returns calls"
We responded:
"Mrs. King, I am sorry that your specific claim situation was not a covered loss under your home insurance policy - I don't make those decisions and tried to assist you in finding any possible way it could be covered. You're understandably frustrated but again, neither myself nor my office can change that outcome. If you need any other assistance please don't hesitate to contact us."
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Karen Roberts

December 19, 2020

5  out of  5
rating by Karen Roberts
"Liz and her team at State Farm have taken great care of my insurance needs. They focus on my specific needs and take the time to research any additional items for me to ensure I'm covered. I don't have to worry about anything as I know they're reputable."
We responded:
"Thank you so much Karen. We appreciate the opportunity to serve your auto and home insurance needs!"
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Shyrah Clinard

December 14, 2020

5  out of  5
rating by Shyrah Clinard
"I am so thankful for the help and speedy responses I received from Josh and the agency. I was able to save a huge amount on my insurance and I felt cared for. Everything was explained clear!"
We responded:
"Thank you so much Shyrah - we are so happy to have gotten a better deal on your car insurance and renters insurance! We appreciate you:"
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Pablo Maldonado

November 3, 2020

5  out of  5
rating by Pablo Maldonado
"Just joined the Liz Heath Sate Farm Insurance, the office manager Jenn Tanloet was very professional and made things really easy for me, most importantly, now I have better coverage at a lower price. Can't beat that!"
We responded:
"Thank you Pablo! We are so happy to have you as part of the Liz Heath State Farm family. We will make sure you always have the right auto and home coverage at the best price!"
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Kyle Hickox

August 7, 2020

5  out of  5
rating by Kyle Hickox
"Go with Liz and rep. Zach Smith for all your insurance needs! Zach helped us quote our home and car insurance in a very timely manner. He is incredibly professional and is helping us into a new, more cost effective, insurance policy. Would recommend for anyone and everyone!"
We responded:
"Thank you Kyle! We are excited to help you protect the things that matter most! We appreciate your business."
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Michael Weaver

August 6, 2020

5  out of  5
rating by Michael Weaver
"Liz and her entire office are absolutely amazing! Zach left a great impression today and I would recommend anyone give them an opportunity! Always great customer service, easy to talk to and gave me way better coverage than I used to have. Helped us with auto, home and life insurance!"
We responded:
"Thank you, Michael. I'm ecstatic you had such a great experience with us today. Here to help!"
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Summer Britt

July 24, 2020

5  out of  5
rating by Summer Britt
"Zach is very Knowledgable and helpful! Everytime I had a question or needed help he has been available and super helpful, even at 8pm lol Thank you so much for helping me and my buyers!"
We responded:
"Thank you so much Summer! Honored to take care of you."
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Dana Noecker

July 23, 2020

1  out of  5
rating by Dana Noecker
"I would not recommend this agent. I purchased my policy Last November and the wrong address was listed on the home owners insurance. After 8 months the issue is not resolved. I called, emailed numerous times over the last year trying to fix this issue. Liz does not respond and the people in the office never follow up. I was told countless times that this was fixed to first receive calls from My mortgage company that I had an outstanding balance, to finally receiving a letter from State Farm that I no longer had a policy. I finally called the corporate number and have switched agents. I would not recommend putting something as important as car or home insurance in the hands of this agency. Very poorly run and managed."
We responded:
"I am very sorry you had a poor experience at our office. This is quite out of the ordinary. To discuss the specifics of your policy we would be happy to call you to review what happened regarding the correction of the address on your home."
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jesamou

July 9, 2020

5  out of  5
rating by jesamou
"I met Liz in a non work related way, but she was so passionate about her work and finding insurance solutions for people, even if it wasn’t through working with her company, that I asked her to evaluate what she could offer me and my family. The prices she gave for even better coverage were great so we switched and have been very happy that we did. As life has changed Liz has been responsive and helpful to ensure we get what we need or pare down when warranted (ex. getting then dropping renters insurance when my oldest was in the dorms then moved back home). She and her staff are always helpful, responsive, and professional."
We responded:
"Thank you so much! I have been happy to help and look forward to continuing to do so!"
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Elisa Covarrubias

July 1, 2020

5  out of  5
rating by Elisa Covarrubias
"Liz Heath and her team have always been so helpful and courteous to me, especially when I had a car accident. I am very happy to have them for my auto and rental insurance needs!"
We responded:
"Thank you so much Elisa! We appreciate your business and hope everything is still going well!"
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Jacob Toth

April 29, 2020

5  out of  5
rating by Jacob Toth
"State Farm was able to get me truck insured and life insurance for cheaper than I was paying with another company. Thankyou Zach and your team"
We responded:
"Thank you so much for your trust, Jacob. We will take great care of you!"
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Savannah Cain

April 15, 2020

5  out of  5
rating by Savannah Cain
"Jenn was very helpful in adding to our existing policy! Great customer service and quick responses!"
We responded:
"Thank you Savannah! Jenn is fantastic and it is our pleasure to help you with your insurance needs."